The Messina Perspective.
Our uniqueness lies in the balance between technology and the human factor, combining the efficiency of operational management on a centralized digital platform with the value of personal relationships.
Unlike large global carriers, Messina Line guarantees direct contact with Italian personnel and the presence of Ignazio Messina & C. agents and staff at destination ports. This ensures quick responses to service requests and simplifies the resolution of any difficulties.
Commercial Phase
Also known as the “Hand to Hand Approach,” the first contact is personal. We listen to your needs via email or phone to formulate a truly tailor-made commercial offer. Understanding the client comes from dialogue, not an algorithm.
Operational Phase
Once the solution is defined, the Messina Online platform allows you to manage every detail simply: from booking to ordering land transport, up to entering the VGM and picking up empty containers.
Constant Supervision
Our control room is active 24/7. Constant monitoring of ships and bookings enables flexible intervention to ensure the best route and schedule adherence.
Final Phase
Upon the ship’s departure, the Bill of Lading (B/L) and invoice are immediately available in PDF on the platform. The cycle closes with online payment and the simultaneous release of documents. Simple, fast, transparent.